Thank you for shopping with Voyage Sight. We are committed to ensuring that your order is processed efficiently and delivered with care. This Shipping Policy outlines how we handle order processing, shipping procedures, and delivery-related matters for customers worldwide.
Order Processing
All orders are reviewed and processed after they are successfully placed on our website. Since Voyage Sight accepts Cash on Delivery (COD) as the only payment method, orders may be verified before shipment to ensure accurate delivery information.
Orders are processed during regular business days, excluding weekends and public holidays. If additional information is required to complete your order, our customer support team may contact you before dispatch.
Worldwide Shipping
Voyage Sight proudly serves customers worldwide. We work with reliable shipping partners to ensure that orders are handled professionally and delivered safely to their intended destination.
Order Confirmation
Once your order has been successfully placed, you will receive an order confirmation through the contact information you provided. If verification is required, our team may contact you before your order is prepared for shipment.
Order Tracking
When tracking information is available, it will be provided so you can monitor the progress of your shipment. Tracking updates depend on the shipping carrier and may take some time to appear after dispatch.
Delivery Address
Customers are responsible for providing accurate and complete shipping information at the time of placing an order. Voyage Sight is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
If you notice an error in your shipping details, please contact us as soon as possible. While we will make every effort to update your information before dispatch, changes cannot be guaranteed once an order has been processed.
Failed Delivery Attempts
If delivery cannot be completed due to an unavailable recipient or incorrect address details, the shipping carrier may attempt redelivery or return the package according to their procedures. Our customer support team will assist you whenever possible in resolving delivery issues.
Damaged Shipments
If your package arrives visibly damaged, please inspect the contents immediately and contact us within 48 hours of delivery. Providing photographs of the packaging and damaged items will help us investigate the issue and arrange an appropriate solution.
Contact Us
If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us:
Voyage Sight
Email: [email protected]